Do you know if there's a standard customer waiver form? My engineering group wants to revise the drawing and avoid PPAP if possible. So, we plan to prepare the "Product / Process Change Notification" as published in the PPAP 4th Edition Manual which provides a space for the "Expected PPAP Completion/Submission Date" but I don't see anywhere on the form where we can request an authorized customer signature instead, to waive the PPAP submission. Also, would it be appropriate for the sales rep to handle this or does engineering need to interface directly with the customer? This is our first time requesting a waiver. Any help would be appreciated.
There is no standard waiver form unless your customer has one. It would be best to speak with a customer representative. Which department handles the issue is a matter of personal preference. If you have persuasive sales people, that might be the way to go, but make sure they understand the technicalities before setting them loose.
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
My engineering group wants to revise the drawing and avoid PPAP if possible.What kind of drawing revision are they wanting to make? If it affects the part form, fit, or function, then you should do a PPAP anyway even if you don't submit the data to the customer.
Also, would it be appropriate for the sales rep to handle this or does engineering need to interface directly with the customer?
Who normally works with the customer? There is no standard for who interfaces with the customer for PPAPs. Your organization can decide. Ideally you don't want too many people contacting them though.
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
Thank you both very much for your quick replies!
From what I understand, the change will not affect form, fit or function, but I will recommend that we PPAP anyway, and see if our sales rep can request the waiver.
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
If the change doesn't affect form, fit, or function, then probably all you'd need to submit is a warrant (PSW) with an explanation of the reason for the change and why it doesn't justify any changes to PPAP information already submitted. The customer's approval of the warrant would be the waiver of the other PPAP requirements.
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
If your customer is Ford, you need to fill out a SREA(Supplier request for Engineering Assistance) form and contact your Ford STA for further direction. If not Ford, find out your customer requirements and contact the appropriate contact. Sales may be able to handle it. But whichever way you go make sure you get a customer signature and date or it could come back to haunt you later.
Many years ago I was out in the plant with a GM engineer and he was reviewing how our parts fit the car. He wanted to make a minor change on our part and told me what to do, and we made the change. Later a GM QC guy came in and said we didn't comply with the print because of the change. I told him the GM engineer told us to make the change, and he asked to see the marked and signed print showing the change. Well, duh, we didn't have anything in writing from GM authorizing any changes
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
Thanks so much for posting the forms, only wished I had looked here before making my own forms.
Do the PPAP forms have to look exactly the forms in the manuals?
Re: Here are the Various AIAG PPAP Manual 4th Edition Forms
Thanks so much for posting the forms, only wished I had looked here before making my own forms.
Do the PPAP forms have to look exactly the forms in the manuals?
I work in Medical (but am an ex Automotive person from England supplying Ford, Rover, Toyota, Nissan etc ) and have modified the form to suit our needs. Medical has no PPAP process as such in ISO13485 but some of the large American medical companies are using the term now, so I guess it is better to be proactive and implement first before they tell you what you must do.
I am extraordinarily patient provided I get my own way in the end. - Margaret Thatcher